If you're not 100% satisfied with your purchase, return the unused item within 60 days in its original condition for a full refund, less shipping charges.

Here’s how to return or Exchange an item:

1. Fill out the form with your contact information and the reason for return.


2. Once the return or exchange has been authorized, ship the item back to:

Cole Thorsen Photography
66 Bay St S. Suite 201
Hamilton, ON

3. Ship the item back using a trackable insured method.

4. Receive a refund or new item. Once the item has been returned we will either issue you a refund, less shipping costs or ship out a new item.